01
Original Article
Open Access
Workplace Spirituality and Team Spirit at Work : A Team -Level Contextualization of Spirituality
K. P. Nandan Prabhu, Lewlyn L. R. Rodrigues, K. P. V. Ramana Kumar
· pp. 7–18
DOI: 10.17010/pijom/2016/v9i12/107006
The paper aimed to investigate the issue of conceptualizing workplace spirituality at the team level. In this regard, this paper has reviewed the conceptualizations of spirituality so as to connect them to the conceptualizations of workplace spirituality. The originality of …
Keywords:
Spirituality, Workplace Spirituality, Spirit at Work, Team Spirit at Work
02
Original Article
Open Access
Integration of Personalized Service Delivery with Information Technology : Future of CRM in Indian Banking
Ramesh Kumar Bagla, Anurupa B. Singh
· pp. 19–27
DOI: 10.17010/pijom/2016/v9i12/107007
This study aimed to critically review the state of customer relationship management (CRM) in Indian banks on the basis of secondary data, information available, and our own experiences both as customers and a banker [first author of the paper has …
Keywords:
Customer Relationship Management, CRM, CRM in Indian Banking, Indian Banks, Big Data Analytics, Integrated Model of CRM
03
Original Article
Open Access
Tazreen Factory Fire : An Accident or Sheer Negligence?
Madhu Tamoli
· pp. 28–44
DOI: 10.17010/pijom/2016/v9i12/107009
This case explored the Dhaka based garment Tazreen factory fire, which killed and injured a large number of people. Through this accident, the case investigated the poor working conditions in the garments industry of Bangladesh, which frequently puts the life …
Keywords:
Tazreen Factory Fire, Walmart, Readymade Garment Industry, Bangladesh
04
Original Article
Open Access
Evaluation of Consumer Acceptance and Satisfaction from Solar Energy Products
Bindiya Kansal, Ajay Kumar Pathania
· pp. 45–52
DOI: 10.17010/pijom/2016/v9i12/107011
As one of the largest energy consuming state, Punjab is facing environmental worsening, which occurs due to excess use of non-renewable conventional sources of energy such as coal. Solar photovoltaic (PV) energy is an indefinite and clean energy with minimum …
Keywords:
Solar Energy, Diffusion, Photovoltaic, Semiconductor, Barriers