01
Original Article
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ESG Integration and Firm Performance : Evidence from Select Sectors in India
Vandana Gupta
· pp. 7–26
DOI: 10.17010/pijom/2026/v19i9/175111
Purpose : The study examined the extent to which environmental, social, and governance considerations influenced the investment decisions of finance professionals in India and assessed whether these considerations were associated with the financial performance of listed firms. Design/Methodology/Approach : A …
Keywords:
environmental, social, and governance factors, textual analysis, investment decisions, firm performance, panel data, carbon-intensive sectors
02
Original Article
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Credit Ratings, Payment Method, and Group Affiliation as Determinants of Acquisition Performance in India
Harshika Jain, Reena Nayyar
· pp. 27–44
DOI: 10.17010/pijom/2026/v19i9/174708
Purpose : This study examined the combined and interactive effects of credit ratings, payment mode, and group affiliation on merger and acquisition (M&A) announcement returns in India. While prior research studied these factors independently, this study provided the first evidence …
Keywords:
credit ratings, mergers and acquisitions, payment mode, business groups, announcement returns, signaling theory, emerging markets, India
03
Original Article
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Mobile AI Chatbots for Citizen Grievance Redressal in Public Service Delivery : A Systematic Literature Review
Anuj Kumar, Syriac Nellikunnel Devasia
· pp. 45–63
DOI: 10.17010/pijom/2026/v19i9/175112
Purpose : The study examined when mobile-accessible artificial intelligence chatbots created public value in citizen grievance redressal and public-service delivery, with particular attention to interaction quality, inclusion, trust, institutional integration, and human escalation. Design/Methodology/Approach : A systematic literature review of …
Keywords:
artificial intelligence chatbots, citizen grievance redressal, digital government, public service delivery, digital inclusion, human escalation, responsible artificial intelligence
04
Original Article
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Citation-Based Lens on Research Productivity in the Field of Economics and Finance in India : The Case of the Indian Journal of Finance
N. S. Bohra
· pp. 64–83
DOI: 10.17010/pijom/2026/v19i9/175113
Purpose : Citations are considered the currency of academic credibility and scholarly productivity, measured through the citations received. This study is an in-depth analysis of the Indian Journal of Finance (IJF) through the lens of citation analysis. The purpose of …
Keywords:
Indian Journal of Finance, scholarly contribution, citations, cluster analysis, research impact
