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Original Article
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Corporate Culture and Organizational Performance : The Mediating Role of Psychological Well-Being
Paritosh Mishra, Anshu Yadav, Shweta Awasthi, Jaideep Kaur, Seema Johar
· pp. 8–27
DOI: 10.17010/pijom/2026/v19i6/175083
Purpose : Prior research has frequently attributed superior performance to an enabling organizational culture. But what remained unexplored was the answer to the question of “how?” Further, psychological well-being at work, albeit an important variable, received scant attention from researchers …
Keywords:
corporate culture, psychological well-being, organizational performance, partial least squares structural equation modeling
02
Original Article
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Prioritisation of Dimensions Enhancing Omnichannel Customer Experience using AHP
Maria Sancha Ema de Assuncao Pereira, Juao C. Costa
· pp. 28–42
DOI: 10.17010/pijom/2026/v19i6/174610
Purpose : The paper aimed to identify the important dimensions of omnichannel customer experience (OCCE). This was achieved by evaluating their relative importance from the perspective of industry practitioners in the technical consumer goods sector. Methodology : The study incorporated …
Keywords:
analytic hierarchy process (AHP), dimensions, omnichannel, customer experience
03
Original Article
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From Fragmentation to Unification : The GST Impact on India’s State Indirect Tax Revenue Using Dynamic Panel Analysis
Khushboo Jain, Shveta Singh
· pp. 43–59
DOI: 10.17010/pijom/2026/v19i6/174707
Purpose : This research examined the influence of Goods and Services Tax (GST), sectoral composition, government expenditure, fiscal transfers, and the COVID-19 recovery period on indirect tax revenue across Indian states. Design/Methodology/Approach : The research employed a quantitative panel-data approach. …
Keywords:
goods and services tax, system-generalized method of moments (GMM), COVID-19, Indian states, indirect tax revenue, sectoral composition, fiscal federalism
04
Original Article
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Impact of ESG Performance on Financial Performance : Evidence from 141 Indian Companies
Bhumika Bhavnani, K. R. Gola
· pp. 60–76
DOI: 10.17010/pijom/2026/v19i6/174620
Purpose : This study analyzed the effect of environmental, social, and governance (ESG) performance and its individual components on the financial performance of Indian companies. Methodology : A sample of 141 Indian companies across various sectors was analyzed for the …
Keywords:
ESG performance, financial performance, profitability, investor confidence, sustainability
