Technology Integration in the Mobile Communication Industry : A Review
DOI:
https://doi.org/10.17010/pijom/2018/v11i4/122824Keywords:
Mobile Technology
, Technology Integration, Mobile Broadband, Smartphones, M2M, ICT, M-BankingL96
, L86, M15, M31, O32, O33, O35Paper Submission Date
, August 5, 2017, Paper sent back for Revision, March 6, 2018, Paper Acceptance Date, March 27, 2018.Abstract
The human society has been witnessing major changes in the economic, consumer, and the social behavior context brought about by the growth in mobile communication and mobile broadband and its increased adoption in all parts of the world. This paper analyzed these specific dimensions together and identified the relationship between them. Since the changes have been brought about by the advancement of mobile communication technology, the paper defined the nature of mobile technology and its components. Also, the paper defined how the technology in mobile was related to changes in human society. Finally, the paper outlined the reasons for the rapid growth in mobile technology and its ever accelerated adoption all over the world. The methodology used was a review of existing literature related to development in mobile technology and changes in social, economic, and consumer behavior due to expansion in mobile technology. The findings of the study showed that the mobile technology today stands for technology integration between technologies namely mobile network and infrastructure technology, mobile broadband and computing technology, and smartphone devices. Its development has impacted social, economic, and consumer behavior of the human society. The changes and development in human society have served as fuel for further progress in mobile technology. Therefore, it can be concluded that the development has been interrelated and has supported each other. This study will give a thorough understanding to managers of the influencing factors of service adoption and create an appreciation for investment in technology as an important strategic tool which will define the future competitive advantage.Downloads
Downloads
Published
How to Cite
Issue
Section
References
Aboelmaged, M., & Gebba, T. R. (2013). Mobile banking adoption: An examination of technology acceptance model and theory of planned behavior. International Journal of Business Research and Development (IJBRD), 2(1), 35 - 50.
Aguiléra, A., Guillot, C., & Rallet, A. (2012). Mobile ICTs and physical mobility: Review and research agenda. Transportation Research Part A: Policy and Practice, 46(4), 664 - 672.doi: 10.1016/j.tra.2012.01.005
Alalwan, A. A., Dwivedi, Y. K., Rana, N. P., & Williams, M. D. (2016). Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy. Journal of Enterprise Information Management, 29 (1), 118 - 139.doi: 10.1108/JEIM-04-2015-0035
Azim, R., & Hassan, A. (2013). Impact analysis of wireless and mobile technology on business management strategies. Journal of Information and Knowledge Management, 2 (2), 141-150.
Balakrishnan, V., & Raj, R. G. (2012). Exploring the relationship between urbanized Malaysian youth and their mobile phones: A quantitative approach. Telematics and Informatics, 29 (3), 263 - 272. doi: 10.1016/j.tele.2011.11.001
Beatty, A. L., Fukuoka, Y., & Whooley, M. A. (2013). Using mobile technology for cardiac rehabilitation: A review and framework for development and evaluation. Journal of the American Heart Association, 2 (6), 1-8. doi: 10.1161/JAHA.113.000568
Bock, W., Field, D., Zwillenberg, P., & Rogers, K. (2015, February). The connected world: The growth of the global mobile internet economy. Boston Consultancy Group. Retrieved from http://www.transactives.com/Portals/24/docs/GPSS%202015/Growth_of_the_Global_Mobile_Internet_Economy_Feb_2015_tcm80-181599.pdf
Campbell, S. W., & Kwak, N. (2010). Mobile communication and civic life: Linking patterns of use to civic and political engagement. Journal of Communication, 60 (3), 536 - 555.doi: 10.1111/j.1460-2466.2010.01496.x
Charland, A., & Leroux, B. (2011). Mobile application development: Web vs. native. Communications of the ACM, 54(5), 49 - 53.doi: 10.1145/1941487.1941504
Chatterjee, S., Sarker, S., & Siponen, M. (2016). How do mobile ICTs enable organizational fluidity: Toward a theoretical framework. Information & Management, 54 (1), 1 - 13.doi:10.1016/j.im.2016.03.007
Chen, K. Y., & Chang, M. L. (2013). User acceptance of near field communication mobile phone service: An investigation based on the unified theory of acceptance and use of technology model. The Service Industries Journal, 33 (6), 609 - 623. doi: 10.1080/02642069.2011.622369
Chen, S., & Zhao, J. (2014). The requirements, challenges, and technologies for 5G of terrestrial mobile telecommunication. IEEE Communications Magazine, 52 (5), 36 - 43. doi: 10.1109/MCOM.2014.6815891
Deloitte U.S. (2017). Growth opportunities and challenges in a connected world. Retrieved from https://www2.deloitte.com/content/dam/Deloitte/us/Documents/technology-media-telecommunications/us-tmt-2017-telecommunications-industry-outlook.pdf
Donner, J., & Escobari, M. X. (2010). A review of evidence on mobile use by micro and small enterprises in developing countries. Journal of International Development, 22 (5), 641- 658.doi: 10.1002/jid.1717,2010
Eastin, M. S., Brinson, N. H., Doorey, A., & Wilcox, G. (2016). Living in a big data world: Predicting mobile commerce activity through privacy concerns. Computers in Human Behavior, 58, 214 - 220.doi: 10.1016/j.chb.2015.12.050
Ericsson. (2015, November). Ericsson mobility report : On the pulse of the networked society. Retrieved from https://www.ericsson.com/res/docs/2015/mobility-report/ericsson-mobility-report-nov-2015.pdf
Ernst & Young. (2015). Global telecommunications study: navigating the road to 2020 [report]. Retrieved from http://www.ey.com/Publication/vwLUAssets/ey-global-telecommunications-study-navigating-the-road-to-2020/$FILE/ey-global-telecommunications-study-navigating-the-road-to-2020.pdf
Fehske, A., Fettweis, G., Malmodin, J., & Biczok, G. (2011). The global footprint of mobile communications: The ecological and economic perspective. IEEE Communications Magazine, 49 (8). doi: 10.1109/MCOM.2011.5978416
Felicita, J., & Jayanthi, J. G. (2012). Mobile commerce: The next driver of market growth. Prabandhan: Indian Journal of Management, 5 (4), 23 - 31. doi: 10.17010/pijom/2012/v5i4/60163
Frattasi, S., Fathi, H., Fitzek, F. H., Prasad, R., & Katz, M. D. (2006). Defining 4G technology from the users perspective. IEEE Network, 20 (1), 35 - 41. doi: 10.1109/MNET.2006.1580917
Gai, K., Qiu, M., Zhao, H., Tao, L., & Zong, Z. (2016). Dynamic energy-aware cloudlet-based mobile cloud computing model for green computing. Journal of Network and Computer Applications, 59, 46 - 54. doi: 10.1016/j.jnca.2015.05.016
Gawas, A. U. (2015) An overview on evolution of mobile wireless communication networks: 1G - 6G. International Journal on Recent and Innovation Trends in Computing and Communication, 3 (5), 3130 - 3133.
Ge, X., Tu, S., Mao, G., Wang, C. X., & Han, T. (2016). 5G ultra-dense cellular networks. IEEE Wireless Communications, 23 (1), 72-79. doi:10.1109/MWC.2016.7422408
Gerpott, T.J., May, S., & Nas, G. (2017). The impact of mobile Internet on mobile voice usage: A two-level analysis of mobile communications customers in a GCC country. Information & Management, 54 (7), 958 - 970. doi : https://doi.org/10.1016/j.im.2017.02.003
Gruber, H., & Koutroumpis, P. (2011). Mobile telecommunications and the impact on economic development. Economic Policy, 26 (67), 387 - 426. doi: 10.1111/j.1468-0327.2011.00266.x
GSMA Intelligence. (2016).The mobile economy : India 2016. Retrieved from https://www.gsmaintelligence.com/research/?file=134a1688cdaf49cfc73432e2f52b2dbe&download
GSMA Intelligence. (2017). The mobile economy 2017. Retrieved from https://www.gsmaintelligence.com/research/?file=9e927fd6896724e7b26f33f61db5b9d5&download
GSMA Spectrum 4 All. (2015, June). GSMA- Mobile Spectrum : Data demand explained. Retrieved from http://www.gsma.com/spectrum/wp-content/uploads/2015/06/GSMA-Data-Demand-Explained-June-2015.pdf
Gummerus, J., & Pihlström, M. (2011). Context and mobile services' value-in-use. Journal of Retailing and Consumer Services, 18 (6), 521 - 533. doi: 10.1016/j.jretconser.2011.07.002
Gupta, A., & Arora, N. (2017). Understanding determinants and barriers of mobile shopping adoption using behavioral reasoning theory. Journal of Retailing and Consumer Services, 36, 1-7. doi: 10.1016/j.jretconser.2016.12.012
Haenssgen, M. J., & Ariana, P. (2017). The social implications of technology diffusion: Uncovering the unintended consequences of people's health-related mobile phone use in rural India and China. World Development, 94, 286 - 304.doi: 10.1016/j.worlddev.2017.01.014
Heitkötter, H., Hanschke, S., & Majchrzak, T. A. (2012, April). Evaluating cross-platform development approaches for mobile applications. In International Conference on Web Information Systems and Technologies (pp. 120 - 138). Berlin, Heidelberg : Springer. doi: 10.1007/978-3-642-36608-6_8
Huawei. (2016). Open roads to UBB 2020. Retrieved from www.telecomasia.net/pdf/Huawei/Huawei_OpenRoadsToUBB2020.pdf
Hunt, T. (2014, Feb 13). 6 ways smartphones have changed business forever. YFS Magazine. Retrieved from yfsmagazine.com/2014/02/13/6-ways-smartphones-have-changed-business-forever/
ICT Data and Statistics Division, International Telecommunication Union. (2015). ICT facts & figures: The world in 2015. Retrieved from https://www.itu.int/en/ITU-D/Statistics/Documents/facts/ICTFactsFigures2015.pdf
India to become second largest smartphone market by 2017. (2016, April 23). The Indian Express. Retrieved from http://indianexpress.com/article/technology/tech-news-technology/india-second-largest-smartphone-market-2017/
International Telecommunication Union. (2016). Measuring the information society report. Retrieved from https://www.itu.int/en/ITU-D/Statistics/Documents/publications/misr2016/MISR2016-w4.pdf
Johnson, D. B., & Maltz, D. (1996). Mobile computing (pp. 153-181). Dordrecht: Kluwer academic publishers.
Jun, Z. (2013).Development trends of mobile communication. ZTE. Retrieved from wwwen.zte.com.cn/endata/magazine/ztetechnologies/2013/no1/articles/201301/t20130117_383621.html
Kim, B. (2010). An empirical investigation of mobile data service continuance: Incorporating the theory of planned behavior into the expectation - confirmation model. Expert Systems with Applications, 37(10), 7033 - 7039.doi: 10.1016/j.eswa.2010.03.015
Kim, B., & Han, I. (2011). The role of utilitarian and hedonic values and their antecedents in a mobile data service environment. Expert Systems with Applications, 38 (3), 2311-2318.doi: 10.1016/j.eswa.2010.08.019
Kim, D. J., & Hwang, Y. (2012). A study of mobile internet user's service quality perceptions from a user's utilitarian and hedonic value tendency perspectives. Information Systems Frontiers, 14 (2), 409 - 421.doi: 10.1007/s10796-010-9267-8
Koenig-Lewis, N., Palmer, A., & Moll, A. (2010). Predicting young consumers' take up of mobile banking services. International Journal of Bank Marketing, 28 (5), 410 - 432.doi: 10.1108/02652321011064917
Kumar, A., Liu, Y., & Sengupta, J. (2010). Evolution of mobile wireless communication networks 1G to 4G. International Journal of Electronics & Communication Technology, 1(1), 68 - 72.
Liébana - Cabanillas, F., Sánchez-Fernández, J., & Muñoz-Leiva, F. (2014). Antecedents of the adoption of the new mobile payment systems: The moderating effect of age. Computers in Human Behavior, 35, 464 - 478.doi: 10.1016/j.chb.2014.03.022
Lin, J. S. C., & Chang, H. C. (2011). The role of technology readiness in self-service technology acceptance. Managing Service Quality: An International Journal, 21(4), 424 - 444.doi: 10.1108/09604521111146289
Lin, S. C., Lin, S. W., Chen, P. S., & Liu, Y. K. (2015). Adoption of 4G wireless services under consideration of technology and economic perspectives. International Journal of Mobile Communications, 13(1), 71 - 91. doi: 10.1504/IJMC.2015.065891
Liu, Y., & Li, H. (2010). Mobile internet diffusion in China: An empirical study. Industrial Management & Data Systems, 110 (3), 309 - 324.doi: 10.1108/02635571011030006
Malaquias, R. F., de Oliveira Malaquias, F. F., & Hwang, Y. (2017). The role of information and communication technology for development in Brazil. Information Technology for Development, 23 (1), 179 - 193. doi: 10.1080/02681102.2016.1233854
Martin, F., & Ertzberger, J. (2013). Here and now mobile learning: An experimental study on the use of mobile technology. Computers & Education, 68, 76 - 85.doi: 10.1016/j.compedu.2013.04.021
McNaughton, D., & Light, J. (2013). The iPad and mobile technology revolution: Benefits and challenges for individuals who require augmentative and alternative communication. Augmentative and Alternative Communication, 29 (2), 107 - 116.doi: 10.3109/07434618.2013.784930
Ministry of External Affairs, Economic Diplomacy Division, Govt. of India. (2016). India in Business. Retrieved from http://indiainbusiness.nic.in/newdesign
Neira, E. M. (2015). Top 10 communications technology trends in 2015. Retrieved from http://www.comsoc.org/ctn/ieee-comsoc-ctn-special-issue-ten-trends-tell-where-communication-technologies-are-headed-2015
Nikou, S., Bouwman, H., & de Reuver, M. (2012). The potential of converged mobile telecommunication services: A conjoint analysis. Info, 14 (5), 21-35. doi:10.1108/14636691211256287
Olatokun, W., & Nwonne, S. A. (2012). Determinants of users' choice of mobile service providers: Evidence from Nigerian telecommunications market. African Journal of Computing and ICT, 5 (4), 19 - 32.
Ongori, H. (2008). Barriers to ICTs adoption in SMEs: Evidence from a developing country perspective. Prabandhan: Indian Journal of Management, 1 (2), 12-17. doi: 10.17010/pijom/2008/v1i2/64662
Osseiran, A., Boccardi, F., Braun, V., Kusume, K., Marsch, P., Maternia, M., & Tullberg, H. (2014). Scenarios for 5G mobile and wireless communications: The vision of the METIS project. IEEE Communications Magazine, 52 (5), 26 -35.doi: 10.1109/MCOM.2014.6815890
Osseiran, A., Braun, V., Hidekazu, T., Marsch, P., Schotten, H., Tullberg, H., & Schellman, M. (2013, June). The foundation of the mobile and wireless communications system for 2020 and beyond: Challenges, enablers and technology solutions. In Vehicular Technology Conference (VTC Spring), 2013 IEEE 77th (pp. 1-5). IEEE. doi: 10.1109/VTCSpring.2013.6692781
Ozcelik, E., & Acarturk, C. (2011). Reducing the spatial distance between printed and online information sources by means of mobile technology enhances learning: Using 2D barcodes. Computers & Education, 57 (3), 2077 - 2085.doi: 10.1016/j.compedu.2011.05.019
Park, E., & Kim Joon, K. (2013). User acceptance of long-term evolution (LTE) services: An application of extended technology acceptance model. Program, 47 (2), 188 - 205.doi: 10.1108/00330331311313762
Picoto, W. N., Palma-dos-Reis, A., & Bélanger, F. (2010, June). How does mobile business create value for firms? In Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB - GMR), 2010 Ninth International Conference (pp. 9-16). IEEE.doi: 10.1109/ICMB-GMR.2010.19
Piotrowicz, W., & Cuthbertson, R. (2014). Information technology in retail: Toward omnichannel retailing. International Journal of Electronic Commerce, 18 (4), 5-16.
Plaza, I., MartÃn, L., Martin, S., & Medrano, C. (2011). Mobile applications in an aging society: Status and trends. Journal of Systems and Software, 84 (11), 1977-1988. doi: 10.1016/j.jss.2011.05.035
Qi, H., & Gani, A. (2012, May). Research on mobile cloud computing: Review, trend and perspectives. In Digital Information and Communication Technology and Its Applications (DICTAP). IEEE. doi: 10.1109/DICTAP.2012.6215350
Rappaport, T.S. et al. (2013). Millimeter wave mobile communications for 5G cellular: It will work! IEEE Access, 1, 335-349. doi: 10.1109/ACCESS.2013.2260813
Reddy, R.S. (2016). Trends and development on 5G wireless networks - Advances in wireless technology. NERD Magazine - IIT Kanpur. Retrieved from http://www.iitk.ac.in/nerd/web/articles/research-trends-and-development-on-5g-wireless-networks-advances-in-wireless-technology/#.WrpvKNRubIU
Salehan, M., & Negahban, A. (2013). Social networking on smartphones: When mobile phones become addictive. Computers in Human Behavior, 29 (6), 2632 - 2639.doi: 10.1016/j.chb.2013.07.003
Sarda, A., Kumar, V. A., Chetia, B., Gangapuram, R., Taneja, S., & Jayaraman, R. (2013). Strategic priorities for the Indian telecom industry in the next decade. Prabandhan: Indian Journal of Management, 6 (4), 5-18. doi: 10.17010/pijom/2013/v6i4/59987
Sarwar, M., & Soomro, T. R. (2013). Impact of smartphones on society. European Journal of Scientific Research, 98 (2), 216 - 226.
Sharples, M., Taylor, J., & Vavoula, G. (2010). A theory of learning for the mobile age. In Medienbildung in neuen Kulturräumen (pp. 87-99). VS Verlag für Sozialwissenschaften. doi: 10.1007/978-3-531-92133-4_6
Sheng, H., Nah, F.F.-H., & Siau, K. (2005). Strategic implications of mobile technology: A case study using value-focused thinking. Journal of Strategic Information Systems, 14(3), 269 - 290. doi:10.1016/j.jsis.2005.07.004
Singh, P. (2013, October 6). Mobile phones to mobilize India's economic development: Study. The Times of India. Retrieved from https://timesofindia.indiatimes.com/business/india-business/Mobile-phones-to-mobilize-Indias-economic-development-Study/articleshow/23609704.cms
Singh, S., Saxena, N., Roy, A., & Kim, H. (2016). A survey on 5G network technologies from social perspective. IETE Technical Review, 34 (1), 30 - 39.doi: 10.1080/02564602.2016.1141077
Singhal, P. (2016, December 28). An overview of Indian telecom industry in 2016 and outlook for 2017. The Economic Times. Retrieved from https://telecom.economictimes.indiatimes.com/tele-talk/an-overview-of-indian-telecom-industry-in-2016-and-outlook-for-2017/2035
Stewart, J., Shen, X., Wang, C., & Graham, I. (2011). From 3G to 4G: Standards and the development of mobile broadband in China. Technology Analysis & Strategic Management, 23 (7), 773 - 788. doi: 10.1080/09537325.2011.592284
Sturgeon, T., & Zylberberg, E. (December 14, 2016). The global information and communications technology industry: Where Vietnam fits in global value chains (World Bank Policy Research Working Paper No. 7916). Retrieved from https://ssrn.com/abstract=2885544
Sutton, A., & Tafazolli, R. (2015) 5G future of mobile communications. The Journal, 9 (1), 11-16. Retrieved from https://www.surrey.ac.uk/sites/default/files/the_future_of_mobile_communications.pdf
The Statistics Portal. (2016). Statistics and facts about mobile broadband and 3G/4G technology. Retrieved from https://www.statista.com/topics/1311/mobilebroadbandstatisticsandfacts
Tomlin, W. (2016, May 12). How mobile has changed the world. Mobile Business Insights. Retrieved from https://mobilebusinessinsights.com/2016/05/how-mobile-has-changed-the-world/
UNESCO. (2016, September 09). China, India now world's largest Internet markets. Retrieved from http://www.unesco.org/new/en/media-services/single-view/news/china_india_now_worlds_largest_internet_markets/
Vannoy, S. A., & Palvia, P. (2010). The social influence model of technology adoption. Communications of the ACM, 53 (6), 149 - 153.doi: 10.1145/1743546.1743585
Wallis, C. (2011). Mobile phones without guarantees: The promises of technology and the contingencies of culture. New Media & Society, 13 (3), 471 - 485.doi: 10.1177/1461444810393904
Wang, D., Xiang, Z., & Fesenmaier, D. R. (2016). Smartphone use in everyday life and travel. Journal of Travel Research, 55 (1), 52 - 63.doi: 10.1177/0047287514535847
Wu, G., Talwar, S., Johnsson, K., Himayat, N., & Johnson, K. D. (2011). M2M: From mobile to embedded internet. IEEE Communications Magazine, 49 (4), 36 - 43.doi: 10.1109/MCOM.2011.5741144. 2011
Wynn, E. (2016). 2016 telecommunications trends: Pay attention and profit (Blog Post). HuffPost. Retrieved from http://www.huffingtonpost.com/edwynn/ 2016telecommunicationst_b_9078948.html
Yadav, R., Sharma, S. K., & Tarhini, A. (2016). A multi-analytical approach to understand and predict the mobile commerce adoption. Journal of Enterprise Information Management, 29 (2), 222 - 237.doi: 10.1108/JEIM-04-2015-0034
Zarmpou, T., Saprikis, V., Markos, A., & Vlachopoulou, M. (2012). Modeling users' acceptance of mobile services. Electronic Commerce Research, 12 (2), 225 - 248. doi: 10.1007/s10660-012-9092-x
Zhang, L., Zhu, J., & Liu, Q. (2012). A meta-analysis of mobile commerce adoption and the moderating effect of culture. Computers in Human Behavior, 28 (5), 1902 - 1911.doi: 10.1016/j.chb.2012.05.008
