Does Job Satisfaction Help in Understanding Automotive Employees' Turnover Intention?
DOI:
https://doi.org/10.17010/pijom/2017/v10i5/114252Keywords:
Subjective Well-Being
, Affective Organizational Commitment, Job Satisfaction, Employee Performance, and Turnover IntentionD23
, J28, J63, J81, M12, O15Paper Submission Date
, August 31, 2016, Paper sent back for Revision, April 8, 2017, Paper Acceptance Date, April 28, 2017.Abstract
The present paper explored the mediation effect of job satisfaction (JS) on the relationship between subjective well-being (SWB), affective organizational commitment (AOC), employee performance (PRFM), and turnover intention (TI). Data were collected from 457 employees working in various automotive industries across India. Structural equation modelling (SEM) technique using WarpPLS 5.0 was used to verify the proposed hypotheses. The results revealed that SWB, AOC, and JS significantly influenced employee turnover intention and JS acted as a potential mediator between SWB, AOC, PRFM, and TI. The findings are pertinent for the managers of the automotive industries since it would help them to reduce employee turnover intention. Implications of the findings were discussed in greater detail in the discussion section of the paper.Downloads
Downloads
Published
How to Cite
Issue
Section
References
Abdullah, A., Bilau, A. A., Enegbuma, W. I., Ajagbe, A. M., & Ali, K. N. (2011). Evaluation of job satisfaction and performance of employees in small and medium sized construction firms in Nigeria. 2nd International Conference on Construction and Project Management, IPEDR (15), IACSIT Press, Singapore.
Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29 (1), 99 -118.
Aydogdu, S., & Asikgil, B. (2011).An empirical study of the relationship among job satisfaction, organizational commitment, and turnover intention. International Review of Management and Marketing, 1 (3), 43-53.
Bakker, A. B., & Oerlemans, W. (2011).Subjective well-being in organizations. In K.S. Cameron & G. M. Spreitzer (eds.), The oxford handbook of positive organizational scholarship (pp. 178-189). New York : Oxford University Press.
Baron R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51 (6), 1173-1182.
Bishop, J. W., Scott, K. D., & Burroughs, S. M. (2000).Support, commitment, and employee outcomes in a team environment. Journal of Management, 26 (6), 1113-1132.
Budhwar, P. S. (2003). Employment relations in India. Employee Relations, 25 (2), 132-148.
Camp, S. D. (1993). Assessing the effects of organizational commitment and job satisfaction on turnover: An event history approach. The Prison Journal, 74 (3), 279 - 305.
Chang, C. S., Du, P. L., & Huang, I. C. (2006). Nurses' perceptions of severe acute respiratory syndrome: Relationship between commitment and intention to leave nursing. Journal of Advanced Nursing, 54 (2), 171-179.
Chin, W. (1998). Issues and opinion on structural equation modeling. MIS Quarterly, 22(1), 7-16.
Cote, S. (1999). Affect and performance in organizational settings. Current Directions in Psychological Science, 8 (2), 65 - 68.
Cotton, P., & Hart, P. M. (2003). Occupational wellbeing and performance : A review of organizational health research. Australian Psychologist, 38 (2), 118 - 127.
Cotton, J. L., & Tuttle, J. M. (1986). Employee turnover : A meta-analysis and review with implications for research. Academy of Management Review, 11(1), 55-70.
Diener, E. (1994). Assessing subjective well-being : Progress and opportunities. Social Indicators Research, 31 (2), 103-157.
Diener, E., Emmons, R. A., Larsen, R. J., & Griffin, S. (1985). The satisfaction with life scale. Journal of Personality Assessment, 49 (1), 71-75.
Eapen, M., & Annamalai, S. (2014). A study on job satisfaction among employees in an automobile sales and service company. Prabandhan: Indian Journal of Management, 7(1), 15-26. DOI: 10.17010/pijom/2014/v7i1/59238
Falk, R. F., & Miller, N.B. (1992). A primer for soft modeling. Akron, OH: University of Akron Press.
Falkenburg, K., & Schyns, B. (2007). Work satisfaction, organizational commitment, and withdrawal behaviors. Management Research News, 30 (10), 708 -723.
Fornell, C., & Larcker, D. F. (1981).Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18 (1), 39 - 50.
George, J. M. (1989). Mood and absence. Journal of Applied Psychology, 74 (2), 317 - 324.
Guest, D. E. (1991). Personnel management : The end of orthodoxy. British Journal Industrial Relations, 29 (2), 149 - 175.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006).Multivariate data analysis (6th ed.). NJ : Pearson.
Hair, J.F. Jr., Anderson, R.E., Tatham, R.L., & Black, W.C. (1998).Multivariate data analysis (5th ed.). Upper Saddle River, NJ : Prentice Hall.
Harrison, D. A., Newman, D. A., & Roth, P. L. (2006). How important are job attitudes? Meta-analytic comparisons of integrative behavioural outcomes and time sequences. Academy of Management Journal, 49 (2), 305 - 325.
Hart, P. M., & Cooper, C. L. (2001). Occupational stress: Toward a more integrated framework. In N. Anderson, D. S. Ones, H. K. Sinangil, & C. Viswesvaran (Eds.), Handbook of industrial, work, and organizational psychology (pp. 93-114). Thousand Oaks, CA: Sage.
Hom, P. W., & Griffeth, R. W. (1991). Structural equations modeling test of a turnover theory : Cross-sectional and longitudinal analyses. Journal of Applied Psychology, 76 (3), 350 - 366.
Hulin, C. L., & Judge, T. A. (2003).Job attitudes. In W. C. Borman, D. R. Ligen, & R. J. Klimoski (Eds.). Handbook of psychology: Industrial and organizational psychology (pp. 255-276). Hoboken, NJ: Wiley.
Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research : A review of four recent studies. Strategic Management Journal, 20 (2), 195-204.
Jenkins, G. D., Nadler, D. A., Lawler, E. E., & Cammann, C. (1975). Standardized observations: An approach to measuring the nature of jobs. Journal of Applied Psychology, 60 (2), 171-181.
Judge, T. A. (1990). Job satisfaction as a reflection of disposition: Investigating the relationship and its effect on employee adaptive behaviors (Unpublished Doctoral Dissertation). University of Illinois, Urbana-Champaign.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127 (3), 367- 407.
Judge, T. A., Klinger, R., Simon, L. S., & Yang, I. W. F. (2008).The contributions of personality to organizational behavior and psychology: Findings, criticisms, and future research directions. Social and Personality Psychology Compass, 2 (5), 1982 - 2000.
Kock, N., & Lynn, G.S. (2012). Lateral collinearity and misleading results in variance-based SEM: An illustration and recommendations. Journal of the Association for Information Systems, 13 (7), 546 - 580.
Lynch, P. D., Eisenberger, R., & Armeli, S. (1999). Perceived organizational support: Inferior versus superior performance by wary employees. Journal of Applied Psychology, 84 (8), 467- 483.
Mckeown, T. (2003). Commitment from a contractor workforce. International Journal of Manpower, 24 (2), 169-186.
Meyer, J. P., & Allen, N. J. (1991).A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61- 89.
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78 (4), 538 - 551.
Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory, research, and application. Thousand Oaks, CA : Sage.
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolynytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analyses of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61 (1), 20 - 52.
Morrison, K. A. (1997). How franchise job satisfaction and personality affects performance, organizational commitment franchiser relations, and intention to remain. Journal of Small Business Management, 35 (3), 39 - 68.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behaviour, 14 (2), 224 - 247.
Nasab, R. (2008). Factors influencing job satisfaction amongst plastic surgical trainees: Experience from a regional unit in the United Kingdom. European Journal of Plastic Surgery, 31 (2), 55-58.
Nunnally, J.C., & Bernstein, I.H. (1994). Psychometric theory. New York, NY: McGraw Hill.
Page, K. M., & Vella-Brodrick, D. A. (2009). The "What", "Why" and "How" of employee well-being: A new model. Social Indicators Research, 90 (3), 441 - 458.
Rice, R. W., Near, J. P., & Hunt, R. G. (1980). The job-satisfaction/life-satisfaction relationship: A review of empirical research. Basic and Applied Social Psychology, 1 (1), 37 - 64.
Russell, J. A. (2003). Core affect and the psychological construction of emotion. Psychological Review, 110 (1), 145-172.
Saha, S., & Kumar, S.P. (2016). Impact of demographics on multiple commitments: Empirical evidence from Indian public sector undertakings. Prabandhan: Indian Journal of Management, 9 (11), 7-19. DOI: 10.17010/pijom/2016/v9i11/105317
Singh, P. (2010). Antecedents and consequences of job burnout among Indian software developers (Unpublished Ph. D. Thesis). Indian Institute of Technology Kharagpur, India.
Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological Methodology, 13, 290 - 312.
Staw, B. M., Bell, N. E., & Clausen, J. A. (1986). The dispositional approach to job attitudes: A lifetime longitudinal test. Administrative Science Quarterly, 31(1), 56 -77.
Steel, R. (2002). Turnover theory at the empirical interface : Problem of fit and function. Academy of Management Journal, 27(3), 346 - 360.
Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings. Personnel Psychology, 46 (2), 259 - 293.
Tiwari, S. K. (2006). Psychological correlates of organizational commitment: A study on railway personnel (Unpublished Doctoral Dissertation). Lucknow University, Lucknow, India.
Vashishtha, A., & Mishra, P. C. (2004).Occupational stress and social support as predictors of organizational commitment. Psychological Studies, 49 (2&3), 202 - 204.
Warr, P. (1999). Well-being and the workplace. In D. Kahneman, E. Diener, & N. Schwarz (Eds.), Well-being: The foundations of hedonic psychology (pp. 392 - 412). New York: Russell Sage Foundation.
Wright, T. A., & Bonett, D. G. (2007). Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover. Journal of Management, 33 (2), 141 - 160.
Zimmerman, R. D., & Darnold, T. C. (2009). The impact of job performance on employee turnover intentions and the voluntary turnover process : A meta-analysis and path model. Personnel Review, 38 (2), 142-158.
