New PIJM now accepts submissions exclusively via the Editorial Scholar portal — a dedicated submission & review system.
Go to Editorial Scholar →
Associated Management Consultants Pvt. Ltd. | COPE Member
Scopus Q2 UGC-CARE |
Prabandhan: Indian Journal of Management logo

Prabandhan: Indian Journal of Management

ISSN: 0975-2854 Frequency: Monthly Peer Review: Double-blind Published since: 2008 Language: English
A publication of AMCPL
amcon.co.in
New Delhi, India
Indexed in: Scopus Q2 UGC-CARE Group II Google Scholar J-Gate NISCAIR Crossref Cabell's Journalytics

Workplace Bullying in India : Acts, Consequences, and Control

Open Access Original Article

Workplace Bullying in India : Acts, Consequences, and Control

Rajnish Kumar Misra1,  Divya Sharma2

1 Professor, Jaypee Business School, Jaypee Institute of Information Technology, A-10, Sector - 62, Noida - 201 309, Uttar Pradesh

2 Research Scholar, Jaypee Business School, Jaypee Institute of Information Technology, A -10, Sector - 62, Noida - 201 309, Uttar Pradesh

Volume 15
Issue 1
Pages 25–39
Year 2022
Received: April 15, 2021 Accepted: Dec. 31, 2021 Published: Jan. 20, 2022
Abstract

The purpose of this study was to examine the acts and consequences from the perspective of all actors involved in workplace bullying and to provide suggestions to deal with this threat. A qualitative method was used to gather commentary from public and private sector management teachers as the topic is sensitive, complex, or dilemmatic and focused on describing or understanding the experiences of an individual. A deductive approach to thematic analysis revealed the various acts and consequences from the perspectives of all the parties, that is, perpetrator, victim, bystander, and witness, under one roof that has not been stated in the literature. Furthermore, if organizations follow the suggestions provided in the study to control workplace bullying, that will lead to a better and healthy working environment. The present study contributes to workplace bullying literature by using thematic analysis to explore the acts and consequences of workplace bullying faced by all parties. To strengthen the organization with a better work environment and committed people, this critical issue of bullying should be addressed with utmost priority. If it is addressed early, the treatment becomes easier as prevention is always better than cure.

Keywords Workplace Bullying Qualitative Research Individual Performance Organizational Performance Suggestions
How to Cite

Rajnish Kumar Misra, Divya Sharma (2022). Workplace Bullying in India : Acts, Consequences, and Control. Prabandhan: Indian Journal of Management, 15(1), 25–39. https://doi.org/10.17010/pijom/2022/v15i1/160063

References
  1. Agarwal, S. (2016). Women bullying women (WBW) at workplace: A literature review. Journal of Applied Management- Jidnyasa, 8(1), 57–65.
  2. Baillien, E., Neyens, I., De Witte, H., & De Cuyper, N. (2009). A qualitative study on the development of workplace bullying: Towards a three-way model. Journal of Community & Applied Social Psychology, 19(1), 1–16. https://doi.org/10.1002/casp.977
  3. Bakhshi, A., & Sharma, V. (2019). Big five personality traits and social skills of school bullies and victims. International Journal of Health Sciences and Research, 9(1), 223–227. https://www.ijhsr.org/IJHSR_Vol.9_Issue.1_Jan2019/33.pdf
  4. Baltas, A. (2003). A newly named phenomenon: Harassment at the office. http://www.baltas-baltas.com/makaleler
  5. Bernard, H. R. (2002). Research methods in anthropology: Qualitative and quantitative methods (3rd ed.). AltaMira Press.
  6. Biswas, W., & Chakraborty, D. (2019). Impact of organizational values, compassion, and well-being on industrial disputes: An empirical study. Prabandhan: Indian Journal of Management, 12(1), 36–51. https://doi.org/10.17010/pijom/2019/v12i1/141427
  7. Blau, P. M. (1964). Exchange and power in social life. Wiley. http://garfield.library.upenn.edu/classics1989/A1989CA26300001.pdf
  8. Cappadocia, M. C., Pepler, D., Cummings, J. G., & Craig, W. (2012). Individual motivations and characteristics associated with bystander intervention during bullying episodes among children and youth. Canadian Journal of School Psychology, 27(3), 201–216. https://doi.org/10.1177/0829573512450567
  9. D'Cruz, P., & Noronha, E. (2015). Ambivalence: Employee responses to depersonalized bullying at work. Economic and Industrial Democracy, 36(1), 123–145. https://doi.org/10.1177/0143831X13501001
  10. Djurkovic, N., McCormack, D., & Casimir, G. (2008). Workplace bullying and intention to leave: The moderating effect of perceived organizational support. Human Resource Management Journal, 18(4), 405–422. https://doi.org/10.1111/j.1748-8583.2008.00081.x
  11. Einarsen, S. (2005). The nature, causes and consequences of bullying at work: The Norwegian experience. Perspectives interdisciplinaires sur le travail et la santé, (7–3). https://doi.org/10.4000/pistes.3156
  12. Einarsen, S., Hoel, H., Zapf, D. & Cooper, C. L. (2011). The concept of bullying and harassment at work: The European tradition. In S. Einarsen, H. Hoel, D. Zapf, & C. L. (eds.), Cooper, bullying and harassment in the workplace. Taylor & Francis.
  13. Einarsen, S., & Nielsen, M. B. (2015). Workplace bullying as an antecedent of mental health problems: A five-year prospective and representative study. International Archives of Occupational and Environmental Health, 88, 131–142. https://doi.org/10.1007/s00420-014-0944-7
  14. Gardner, S., & Johnson, P. R. (2001). The leaner, meaner workplace: Strategies for handling bullies at work. Employment Relations Today, 28(2), 23–36. https://doi.org/10.1002/ert.1012
  15. Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524. https://doi.org/10.1037/0003-066X.44.3.513
  16. Hodgins, M., MacCurtain, S., & Mannix-McNamara, P. (2020). Power and inaction: Why organizations fail to address workplace bullying. International Journal of Workplace Health Management, 13(3), 265–290. https://doi.org/10.1108/IJWHM-10-2019-0125
  17. Hurley, J., Hutchinson, M., Bradbury, J., & Browne, G. (2016). Nexus between preventive policy inadequacies, workplace bullying, and mental health: Qualitative findings from the experiences of Australian public sector employees. International Journal of Mental Health Nursing, 25(1), 12–18. https://doi.org/10.1111/inm.12190
  18. Kala, K., Akbar Jan, N., Subramani, A. K., & Banureka, R. (2017). Upshot of occupational stress on work-life balance of employees working in information technology organizations in Chennai. Prabandhan: Indian Journal of Management, 10(7), 50–59. https://doi.org/10.17010/pijom/2017/v10i7/116494
  19. Kang, L. S., & Sidhu, H. (2015). Identification of stressors at work: A study of university teachers in India. Global Business Review, 16(2), 303–320. https://doi.org/10.1177/0972150914564421
  20. Kar, B., & Tripathy, A. (2021). Variation in conflict behaviours at departments and levels of management. Prabandhan: Indian Journal of Management, 14(1), 25–43. https://doi.org/10.17010/pijom/2021/v14i1/157062
  21. Khairuddin, S. M., Saidun, Z., & Hashim, M. S. (2019). Measuring the effects of work motivation on stress and performance linkages in SME. Asian Academy of Management Journal, 24(2), 1–15. https://doi.org/10.21315/ aamj2019.24.s2.1
  22. Knott, V., Mellington, T., Dollard, M., & Winfield, A. (2009). The experience of workplace bullying by Australian correctional service officers. Journal of Occupational Health and Safety, 25(1), 51–64. https://search.informit.org/doi/10.3316/ielapa.200904181
  23. Leymann, H. (1990). Mobbing and psychological terror at workplaces. Violence and Victims, 5(2), 119–126. https://doi.org/10.1891/0886-6708.5.2.119
  24. Lund, E. M., & Ross, S. W. (2016). Bullying perpetration, victimization, and demographic differences in college students: A review of the literature. Trauma, Violence, & Abuse, 18(3), 348–360. https://doi.org/10.1177/1524838015620818
  25. Matthiesen, S. B., & Einarsen, S. (2004). Psychiatric distress and symptoms of PTSD among victims of bullying at work. British Journal of Guidance & Counseling, 32(3), 335–356. https://doi.org/10.1080/03069880410001723558
  26. Matthiesen, S. B., & Einarsen, S. (2007). Perpetrators and targets of bullying at work: Role stress and individual differences. Violence and Victims, 22(6), 735–753. https://doi.org/10.1891/088667007782793174
  27. McTernan, W. P., Dollard, M. F., & LaMontagne, A. D. (2013). Depression in the workplace: An economic cost analysis of depression-related productivity loss attributable to job strain and bullying. Work & Stress: An International Journal of Work, Health & Organisations, 27(4), 321–338. https://doi.org/10.1080/02678373.2013.846948
  28. Namie, G. (2007). The challenge of workplace bullying. Employment Relations Today, 34(2), 43–51. https://doi.org?10.1002/ert
  29. Nielsen, M. B., & Einarsen, S. V. (2018). What we know, what we do not know, and what we should and could have known about workplace bullying: An overview of the literature and agenda for future research. Aggression and Violent Behaviour, 42, 71–83. https://doi.org/10.1016/j.avb.2018.06.007
  30. Rai, R., & Tripathi, S. (2017). Dimensions of occupational stress impacting turnover intentions amongst BPO employees: An empirical study. Prabandhan: Indian Journal of Management, 10(10), 53–61. https://doi.org/10.17010/pijom/2017/v10i10/118815
  31. Roscigno, V. J., Lopez, S. H., & Hodson, R. (2009). Supervisory bullying, status inequalities and organizational context. Social Forces, 87(3), 1561–1589. https://doi.org/10.1353/sof.0.0178
  32. Salin, D. (2003). Ways of explaining workplace bullying: A review of enabling, motivating and precipitating structures and processes in the work environment. Human Relations, 56(10), 1213–1232. https://doi.org/10.1177/00187267035610003
  33. Samnani, A.- K. (2013). Is this bullying? Understanding target and witness reactions. Journal of Managerial Psychology, 28(3), 290–305. https://doi.org/10.1108/02683941311321196
  34. Samnani, A.-K., & Singh, P. (2012). 20 years of workplace bullying research: A review of the antecedents and consequences of bullying in the workplace. Aggression and Violent Behavior, 17(6), 581–589. https://doi.org/10.1016/j.avb.2012.08.004
  35. Smith, J. A., & Dunworth, F. (2003). Qualitative methods in the study of development. In K. Connolly & J. Valsiner (eds.), The handbook of developmental psychology (pp. 603–621). Sage Publications.
  36. Soni, P., & Bakhru, K. M. (2019). Eudaimonic well-being of management education teachers: Role of big five personality traits using structural equation modeling. Prabandhan: Indian Journal of Management, 12(4), 23 – 43. https://doi.org/10.17010/pijom/2019/v12i4/143345
  37. Tuckey, M. R., & Neall, A. M. (2014). Workplace bullying erodes job and personal resources: Between- and within-person perspectives. Journal of Occupational Health Psychology, 19(4), 413–424. https://doi.org/10.1037/a0037728
  38. Tuckey, M., Li, Y., Neall, A. M., Mattiske, J. D., Chen, P. Y., & Dollard, M. F. (2018). Developing a workplace bullying risk audit tool (Final Project Report). University of Southern Australia, Adelaide.
  39. Vashisht, S., & Vashisht, R. (2020). Student to faculty incivility: Experience of faculty in higher education institutions and its consequences. Prabandhan: Indian Journal of Management, 13(5–7), 58–70. https://doi.org/10.17010/pijom/2020/v13i5-7/153082
  40. Vega, G., & Comer, D. R. (2005). Sticks and stones may break your bones, but words can break your spirit: Bullying in the workplace. Journal of Business Ethics, 58, 101–109. https://doi.org/10.1007/s10551-005-1422-7
  41. Yamada, D., Duffy, M., & Berry, P. A. (2018). Workplace bullying and mobbing: Definitions, terms, and when they matter. In M. Duffy & D. Yamada (eds.), Workplace bullying and mobbing in the United States (pp. 3 – 24). Praeger.
Editorial Scholar

Submit your Research to PIJM

Submit your Manuscript → Author Guidelines