1Research Scholar (Corresponding Author), Guru Nanak Dev University, Amritsar - 143 005, Punjab. (Email : [email protected]) ; ORCID iD : https://orcid.org/0009-0004-4162-2487
2Associate Professor and Head, Amardeep Singh Shergill Memorial College, Mukandpur, Punjab - 144 507. (Email : [email protected]) ; ORCID iD : https://orcid.org/0009-0001-2602-8699
3Retd. Professor, Guru Nanak Dev University, Amritsar - 143 005, Punjab. (Email : [email protected]) ; ORCID iD : https://orcid.org/0000-0001-8904-6176
Purpose: This article explored the importance of green practices in enhancing environmental performance and sustainability within the hospitality sector. Green practices included strategies such as environmental policies, resource conservation, and communication that focused on enhancing sustainability.
Design/Methodology/Approach: Surveys from 309 employees were collected with the help of the convenience-cum-judgment sampling, and partial least squares structural equation modeling was used in analyzing the data from the star-rated hotels in Haryana. Several complementary metrics were used to assess the robustness of the results, including R2 and blindfolding (Q2).
Findings: The results showed that well-formulated environmental policies and relevant employee training contributed toward the resource-conserving abilities of green performance. Moreover, employee environmental concern was a significant moderator of the relationship between corporate actions and green outcomes. Green performance was serially mediated by environmental communication and resource conservation in the relationship with environmental policy and training.
Practical Implications: By emphasizing the interplay between the strategies of the organizations and employees’ perceptions, this study contributed to greater insight regarding the aspects that could affect green practices to be successful within the hospitality industry.
Originality/Value: The study highlighted the crucial role of organizational strategies, employee perceptions, and mediating mechanisms in driving sustainable practices within the hospitality sector.
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